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  Welcome To The Dickinson Help Desk


The Help Desk offers a comprehensive software solution that gives you the ability to:

Enable employees secure access to a Web Support Portal available anytime, anywhere

Enable employees to assign, prioritize and manage all help desk tickets

Enable employees to check the status of Help Desk tickets they've submitted online

Enable employees to find existing solutions through a Self-Service Knowledge Base(coming soon)

  Help Desk Tickets

  Tickets Assigned To Me: These are Help Desk Tickets that have been assigned to me to resolve.

View Tickets Assigned To Me

  My Help Desk Tickets: These are tickets that I have submitted or have been submitted for me.

View My Help Desk Tickets

  All Help Desk Tickets: Use this view to view all Help Desk Tickets that have been submitted.

View All Help Desk Tickets

 

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